Keep your Atlassian systems running at their best.

Get ongoing improvements and expert support with 6kites’ managed services.

Ongoing support and performance enhancements for Atlassian systems.

Workflow enhancements, upgrades, security patches, health checks, governance, ongoing training—keeping your Atlassian systems running at their best takes a lot more than know-how. It takes stamina.

Fortunately, you don’t need to do it alone. 6kites’ team of certified Atlassian Professionals can help with everything from the day-to-day running of your systems to complex configurations and upgrades. Our Exceptional Support Plans give you a convenient way to ensure that your systems are healthy, users happy, and Atlassian tools always up to date with the latest Atlassian enhancements.

Exceptional Support
Plans for Atlassian

Find the right fit for your business.

  • Basic

    Applications Covered
    Jira or Confluence
    Dedicated Team of Atlassian Certified Professionals
    Yes
    Upgrades
    Yes
    License Management
    Yes
    Upgrade Frequency
    Quarterly
    System Monitoring
    Governance / Health Check
    Assessments
    Roadmap Planning and Review
  • Standard

    Applications Covered
    Jira or Confluence
    Dedicated Team of Atlassian Certified Professionals
    Yes
    Upgrades
    Yes
    License Management
    Yes
    Upgrade Frequency
    Quarterly
    System Monitoring
    Governance / Health Check
    Light
    Assessments
    1
    Roadmap Planning and Review
  • Premium

    Applications Covered
    Jira and Confluence
    Dedicated Team of Atlassian Certified Professionals
    Yes
    Upgrades
    Yes
    License Management
    Yes
    Upgrade Frequency
    Quarterly
    System Monitoring
    Yes
    Governance / Health Check
    Light
    Assessments
    2
    Roadmap Planning and Review
    Yes
  • Enterprise

    Applications Covered
    Jira, Confluence, Bitbucket, Service Desk, Bamboo
    Dedicated Team of Atlassian Certified Professionals
    Yes
    Upgrades
    Yes
    License Management
    Yes
    Upgrade Frequency
    Monthly
    System Monitoring
    Yes
    Governance / Health Check
    Full
    Assessments
    4
    Roadmap Planning and Review
    Yes
  • Enterprise Plus

    Applications Covered
    Jira, Confluence, Bitbucket, Service Desk, Bamboo
    Dedicated Team of Atlassian Certified Professionals
    Yes
    Upgrades
    Yes
    License Management
    Yes
    Upgrade Frequency
    Monthly
    System Monitoring
    Yes
    Governance / Health Check
    Full
    Assessments
    4
    Roadmap Planning and Review
    Yes
Basic Standard Premium Enterprise Enterprise Plus
Applications Covered Jira or Confluence Jira or Confluence Jira and Confluence Jira, Confluence, Bitbucket, Service Desk, Bamboo Jira, Confluence, Bitbucket, Service Desk, Bamboo
Dedicated Team of Atlassian Certified Professionals Yes Yes Yes Yes Yes
Upgrades Yes Yes Yes Yes Yes
License Management Yes Yes Yes Yes Yes
Upgrade Frequency Quarterly Quarterly Quarterly Monthly Monthly
System Monitoring Yes Yes Yes
Governance / Health Check Light Light Full Full
Assessments 1 2 4 4
Roadmap Planning and Review Yes Yes Yes
Best Practices for Supporting Mission-Critical Atlassian Systems

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  • Colorado

    2525 Arapahoe Ave, E4-408
    Boulder, CO 80302

    Tel: (720) 789-7490

  • Arizona

    2801 East Camelback Road
    Phoenix, AZ 85016

    Tel: (480) 676-3334