Exceptional
Atlassian Support

Keep your systems and teams running at their best.

Ongoing support and performance enhancements for Atlassian systems.

Workflow enhancements, upgrades, security patches, health checks, governance, ongoing training—keeping your Atlassian systems running at their best takes a lot more than know-how. It takes stamina.

Fortunately, you don’t need to do it alone. 6kites’ team of certified Atlassian Professionals can help with everything from the day-to-day running of your systems to complex configurations and upgrades. Our Exceptional Support Plans give you a convenient way to ensure that your systems are healthy, users happy, and Atlassian tools always up to date with the latest Atlassian enhancements.

Exceptional support plans
for Atlassian

Find the right fit for your business.

  • Basic

    Application Covered: Jira or Confluence
    Application Covered:
    Jira or Confluence
    Dedicated Team of Atlassian Certified Professionals
    Upgrades
    License Management
    Upgrade Frequency
    Quarterly
    System Monitoring
    Governance / Health Check
    Assessments (Annual)
    Roadmap Planning and Review
  • Standard

    Application Covered: Jira or Confluence
    Application Covered:
    Jira or Confluence
    Dedicated Team of Atlassian Certified Professionals
    Upgrades
    License Management
    Upgrade Frequency
    Quarterly
    System Monitoring
    Governance / Health Check
    Light
    Assessments (Annual)
    1
    Roadmap Planning and Review
  • Premium

    Application Covered: Jira and Confluence
    Application Covered:
    Jira and Confluence
    Dedicated Team of Atlassian Certified Professionals
    Upgrades
    License Management
    Upgrade Frequency
    Quarterly
    System Monitoring
    Governance / Health Check
    Light
    Assessments (Annual)
    2
    Roadmap Planning and Review
  • Enterprise

    Application Covered: Jira, Confluence, Bitbucket, Service Desk, Bamboo
    Application Covered:
    Jira, Confluence, Bitbucket, Service Desk, Bamboo
    Dedicated Team of Atlassian Certified Professionals
    Upgrades
    License Management
    Upgrade Frequency
    Monthly
    System Monitoring
    Governance / Health Check
    Full
    Assessments (Annual)
    4
    Roadmap Planning and Review
  • Enterprise Plus

    Application Covered: Jira, Confluence, Bitbucket, Service Desk, Bamboo
    Application Covered:
    Jira, Confluence, Bitbucket, Service Desk, Bamboo
    Dedicated Team of Atlassian Certified Professionals
    Upgrades
    License Management
    Upgrade Frequency
    Monthly
    System Monitoring
    Governance / Health Check
    Full
    Assessments (Annual)
    4
    Roadmap Planning and Review

Basic

Standard

Premium

Enterprise

Enterprise Plus

Applications Covered Jira or Confluence Jira or Confluence Jira and Confluence Jira, Confluence, Bitbucket, Service Desk, Bamboo Jira, Confluence, Bitbucket, Service Desk, Bamboo
Dedicated Team of Atlassian Certified Professionals
Upgrades
License Management
Upgrade Frequency Quarterly Quarterly Quarterly Monthly Monthly
System Monitoring
Governance / Health Check Light Light Full Full
Assessments (Annual) 1 2 4 4
Roadmap Planning and Review

Need help with your Atlassian tools? Contact us today.