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Tag Archives: engagement

6kites Facebook Crawler Engagement Insights 1 Comment Read more »

6kites Facebook Crawler Engagement Insights

The 6kites Facebook Crawler is an analytics application we developed to help our clients get in-depth insights into engagement levels and key influencers on their Facebook Pages. We thought it would be interesting to share some findings with our blog readers. Facebook Activity Statistics For…


Net Promotor Score as a Online Community Strategy 2 Comments Read more »

Net Promotor Score as a Online Community Strategy

Recently I was asked to think about how a company’s community strategy could impact net promotor score (NPS).  To be honest, I hadn’t thought much about NPS before and I’ve needed to get up to speed on it.  If you’re new to NPS, here’s a…